Do you have a lot of bugs to track? If so, you need the best bug tracking software out there. In this blog post, we will discuss the best bug tracking software for businesses in 2023. We will also provide a complete guide on how to choose the best bug tracking software for your business. So, whether you are just starting out or you are looking for an upgrade, read on for the best bug tracking software available!
BugHerd
Hands down the best bug tracking and visual feedback tool, BugHerd is built to enable teams to deliver perfect software & websites with minimal effort
Backlog
If you’re looking for something a little more powerful than just a bug tracking tool, Backlog is perfect for you with its suite of product management features
Userback
If you’re looking for an easy to use bug tracking solution that has all the tools a software & web design team needs, Userback is perfect for you
Want to get right to our choices for the best bug tracking software? Our favorite by far is BugHerd, it is 2x better than every other bug tracking software for businesses in 2023.
Bugs can be a major problem for businesses, especially if they are not tracked properly. If you have a lot of bugs, it can be difficult to keep track of them all and fix them in a timely manner. This is where bug tracking software comes in.
Bug tracking software helps businesses by allowing them to track all the bugs in their system. This way, they can prioritize which bugs need to be fixed first and make sure that all the bugs are fixed in a timely manner. In addition, bug tracking software also allows businesses to keep track of how many bugs have been fixed over time. This information can be extremely valuable when it comes to making sure that your business is running smoothly.
There are a lot of different bug tracking software available on the market. So, how do you know which one is right for your business? In this blog post, we will provide a complete guide on how to choose the best bug tracking software for businesses in 2023. Keep reading for everything you need to know!
1. BugHerd
Best All Round Bug Tracking Software
BugHerd is hands down the best bug tracking software in 2023 and it's pretty easy to see why. First, it makes it easy to track bugs and issues by allowing users to pin them directly onto a website or web application. This makes it simple to go back and see what needs to be fixed.
Second, BugHerd offers a great visual interface that is both easy to use and understand.
Third, BugHerd integrates with a variety of tools that businesses are likely already using, this allows businesses to streamline their bug-tracking process by keeping all of their information in one place.
Finally, BugHerd offers excellent customer support and has a very active user community that can help with any questions or issues.
If you're looking for a bug tracking software that is both easy to use and has a lot of features, BugHerd is a great option. It's perfect for businesses of all sizes and can be easily customized to fit your specific needs.
BugHerd's visual task management features are perfect for managing bugs and tasks with remote teams. Their "My Tasks" feature ensures that every team member has a complete view of their assigned tasks.
Plus, their "Groups" feature allows you to easily organize and manage your team's workflow. We also have a handy "Comments" section where you can leave notes and @mention specific team members.
There are a few different ways you can use BugHerd. You can either use their web-based application or install their browser extension.
If you install the browser extension, you will be able to track bugs directly on your website. This is great for catching bugs in real-time. You can also leave comments and attach screenshots to help explain the issue.
Their web-based application is best for managing tasks and projects. You can assign tasks to specific team members and set due dates. This is a great way to keep your team organized and on track.
BugHerd integrates with some of the most popular project management tools on the market, including JIRA, Asana, Trello, and more. This allows you to easily track and manage bugs within your existing workflow. Additionally, BugHerd also offers a number of features that make it an ideal tool for businesses of all sizes.
Let's have a look at some of the highlights of BugHerd:
Ease of Use: One of the best things about BugHerd is that it is extremely user-friendly. The interface is simple and easy to navigate, which makes it perfect for businesses who don't have time to waste on complex software.
Effective Tracking: Another great thing about this software is that it effectively tracks all bugs and issues. This means that you can quickly identify and fix any problems that may arise.
Affordable: Unlike other bug tracking software on the market, BugHerd is very affordable. This makes it a great option for businesses on a tight budget.
Best Bug Tracking Software for Businesses in 2023 Table of Contents
Frequently Asked Questions About Bug Tracking Software
What is Bug Tracking Software?
How Does Bug Tracking Software Work?
What Advantages Does Bug Tracking Software Have?
Is Bug Tracking Software Better Than Using Microsoft Excel?
Does Bug Tracking Software Integrate With Jira?
BugHerd Key Features
- A bug tracking software that is web-based and designed to be used by both developers and non-developers
- Allows you to track, manage, and prioritize bugs/tasks
- Integrates with popular project management tools such as Jira, Asana, Trello, and GitHub
- Has a visual interface that makes it easy to identify and fix bugs
- Offers a free trial so you can try it before you buy it
If your business is in need of bug tracking software, BugHerd is definitely worth considering. It has all the features you need to effectively track, manage, and prioritize bugs so they can be fixed quickly and efficiently. Plus, the visual interface makes it easy for both developers and non-developers to use. And, best of all, it's very affordable. So, if you're looking for a bug tracking software that is both easy to use and budget-friendly, BugHerd is the perfect option for you.
BugHerd Pricing
BugHerd's pricing is very reasonable, starting at just $12/month for the Standard plan. The Professional and Enterprise plans are priced at $24/month and $48/month respectively. All plans come with a 14-day free trial.
2. Backlog
Best For Software Development Teams
There are a number of reasons why Backlog is one of the best bug tracking software solutions on the market. First, it has a very user-friendly interface that makes it easy for even the most non-technical staff members to understand and use.
Second, Backlog integrates with a wide variety of other tools and systems, which makes it ideal for businesses that use multiple different software solutions.
Finally, Backlog offers a free trial period so businesses can try out the software before making a commitment.
Backlog has been designed to work with remote team & in-house office teams, with really useful features such as multi-user commenting and an @mention feature to keep everyone in the loop on specific tasks.
Backlog helps you track all types of bugs, including:
- Functional bugs: These are defects in the functionality of your software application. For example, a functional bug might cause a button to malfunction or prevent a user from completing a task.
- Performance bugs: These are defects that affect the performance of your software application. For example, a performance bug might cause your application to load slowly or consume too much memory.
- Security bugs: These are defects that could compromise the security of your software application. For example, a security bug might allow unauthorized access to sensitive data or allow an attacker to execute malicious code on a user’s system.
Backlog is one of the best bug tracking software for businesses because it offers a number of benefits, including:
- Easy to use: Our intuitive interface makes it easy for even the most non-technical users to get up and running with our bug tracking software.
- Flexible: Backlog can be customized to fit the unique needs of your business. And because our bug tracking software is available in both cloud-based and on-premise versions, it’s easy to find a deployment option that best fits your company’s needs.
- Scalable: Backlog grows with your business. Our bug tracking software can be used by businesses of all sizes, from one-person startups to large enterprises.
- Affordable: Backlog offers a wide range of pricing options to fit any budget. And our flexible licensing model allows you to scale up or down as needed.
Backlog integrates with a variety of tools, making it a great choice for businesses that want to streamline their workflows. Backlog can integrate with project management tools like Asana and Jira, as well as chat tools like Slack and HipChat. Backlog also has an integration with Google Drive, allowing you to attach files from your Drive account directly to issues in Backlog.
Backlog Key Features
So now that we know what backlog is, let's dive into the key features it offers businesses.
Some of the key features offered by Backlog include:
- Task management
- Agile development tools
- Issue tracking
- Collaboration tools
- Customizable workflows
- Reporting and analytics
As you can see, Backlog is a comprehensive tool that offers businesses a wide range of features.
Backlog Pricing
But what about pricing?
Backlog offers a free plan for small teams, as well as paid plans starting at $35/month. For larger teams, they also offer an enterprise plan with custom pricing.
So, is Backlog the best bug tracking software for businesses? We believe it is. The software offers a comprehensive set of features at a price that is affordable for most businesses. Plus, the fact that they offer a free plan makes it accessible to even more businesses.
3. Userback
Best Value For Money Bug Tracking Tool
Userback is one of the best bug tracking software solutions available on the market. It provides users with everything they need to track, report, and resolve bugs effectively.
It is a great choice for businesses of all sizes. It is easy to use and has a wide range of features that can be customized to fit your specific needs.
Userback offers a free trial so you can try it before you buy it. This is a great way to see if it is the right fit for your business.
Userback is a great tool for teams that are spread out geographically. With Userback, you can assign tasks to specific team members and get notified when the task is completed. You can also leave comments on tasks, which is great for team collaboration.
Userback integrates with a number of project management tools, so you can use it with your existing workflow.
If you're looking for a bug tracking tool that will work well with your remote team, Userback is a great option. It's easy to use and has all the features you need to keep your team on track.
Userback is one of the best bug tracking software on the market. It's great for enterprise clients and small businesses alike. Userback is a cloud-based solution that provides users with an easy way to track, manage, and report bugs. The software also offers a variety of features, including:
- A customizable dashboard that allows you to see all your user feedback in one place
- Detailed reports that show you how your team is performing
- A knowledge base where you can find answers to common questions
- An easy-to-use interface that makes it simple to get started
Userback integrates with the tools you already use to make your workflow more efficient. Get notified in Slack, Jira, Asana, Trello, and Microsoft Teams when new feedback is submitted or when a comment is made. You can also connect Userback to Zapier to create your own integrations.
Userback Key Features
- Userback is a powerful bug tracking software that offers a wide range of features to help businesses streamline their workflows. Some of the key features Userback offers include:
- Issue tracking: Userback lets you track and manage all your issues in one place. You can create custom issue types, set priorities, and assign tasks to team members.
- Project management: Userback's project management features let you plan, track, and collaborate on projects with your team. You can create Kanban boards, Gantt charts, and add custom workflows to fit your needs.
- Reporting: Userback's reporting features give you insights into your team's performance. You can see how much time is being spent on each task and who is working on what.
- Integrations: Userback integrates with a wide range of tools, including Jira, Slack, GitHub, and Zendesk. This allows you to streamline your workflows and get the most out of Userback.
If you're looking for a bug tracking software that can help you manage your issues, project, and team, then Userback is a great option. Try it today!
Userback Pricing
Userback has a free trial so you can try it before you buy it. After the free trial, Userback offers three different pricing plans:
The Starter plan is $29/month and includes up to five users, unlimited projects, and all the features listed above.
The Professional plan is $49/month and includes up to ten users, unlimited projects, priority support, and all the features from the Starter plan.
The Enterprise plan is $99/month and includes up to 25 users, unlimited projects, priority support, custom integrations, and all the features from the Professional plan.
Userback is a great choice for businesses of all sizes. It's easy to use and has a wide range of features that can be customized to fit your needs. Try Userback today!
Frequently Asked Questions About Bug Tracking Software
In this section we will cover some of the most popular questions people usually ask about bug tracking software & how to pick the best bug tracking software for their company.
What is Bug Tracking Software?
Bug tracking software is a tool that helps businesses track, manage, and fix software bugs. It allows businesses to keep track of all the bugs in their software and provides a central place for developers to collaborate on fixing them.
There are many different bug tracking tools available, but not all of them are created equal. Some are better suited for small businesses, while others are more comprehensive and can be used by larger organizations.
How Does Bug Tracking Software Work?
Bug tracking software is designed to help businesses manage and fix software bugs. The software typically includes a bug tracker, which is a database that stores information about each bug. This information can include the date the bug was created, who created it, what type of bug it is, and how severe the issue is. Bug trackers also often include tools to help developers reproduce and fix bugs.
There are many different types of bug tracking software available, but most follow a similar workflow:
- Developers create tickets for each new bug they find.
- Tickets are assigned to specific team members or groups.
- Team members work on fixing the bugs and update the ticket with their progress.
- Once a bug is fixed, it is closed off.
Bug tracking software can be extremely helpful for businesses, especially those with large and complex software projects. By using bug tracking software, businesses can keep track of all the bugs in their system and ensure that they are fixed in a timely manner.
Additionally, bug tracking software can help businesses to identify trends in their software development process, such as which types of bugs are being found most often. This information can be used to improve the quality of future releases.
If you're looking for bug tracking software for your business, there are a few things you should keep in mind.
First, consider the size of your team and the complexity of your project. You'll need to choose a tool that is scalable and will meet your needs as your business grows.
Additionally, make sure to read reviews of the different options before making a decision. And finally, be sure to try out the software yourself to see if it's a good fit for your team.
What Advantages Does Bug Tracking Software Have?
There are a few advantages that bug tracking software offers businesses. The first is that it helps to improve communication between the development team and the rest of the company. By creating a central place for all bugs to be logged, everyone can see what needs to be worked on and when. This can help to avoid duplication of effort and wasted time.
Another advantage of bug tracking software is that it can help to improve the quality of your product. By logging all bugs and then prioritizing them according to severity, you can ensure that the most important issues are fixed first. This can help to save money in the long run as you will have fewer customer support issues and refunds due to buggy products.
Finally, bug tracking software can help to improve your team's morale. By showing them that you are taking their feedback seriously and working to fix the issues they encounter, you can build trust and respect. This can lead to better collaboration and a more positive work environment overall.
What is The Difference Between a Bug & a Defect?
A bug is a mistake, failure, or flaw in a computer program that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.
A defect is a deviation from the requirements or design of a product or service. In software development, a defect is usually classified as either a bug or an enhancement request.
Bugs can be fixed with patches; however, if the underlying cause of the bug is not fixed, then the bug will likely reappear in future versions of the software. On the other hand, fixing defects typically requires changes to the codebase and may require redesigning parts of the system. As such, it is often more expensive to fix defects than it is to fix bugs. Consequently, it is important to prioritize defects over bugs.
In general, businesses should track both bugs and defects in their bug tracking software. By doing so, they can fix the underlying causes of bugs and prevent them from reappearing in future versions of the software. Additionally, tracking defects helps businesses identify areas where their products or services need improvement. As a result, businesses can use their bug tracking software to improve the quality of their products and services over time.
Is Bug Tracking Software Better Than Using Microsoft Excel?
The best bug tracking software will save you time and money by streamlining the process of tracking bugs. By automating the process, you can track more bugs in less time, which can lead to faster resolutions and fewer missed deadlines.
Not only is bug tracking software more efficient, but it's also more accurate. When you're manually enter data into a spreadsheet, there's always the potential for human error. With bug tracking software, all of your data is entered automatically, so you can be sure that it's always accurate.
So if you're looking for the best way to track bugs in your business, then bug tracking software is the way to go. Invest in a good quality program and you'll soon see the benefits.
Does Bug Tracking Software Integrate With Jira?
Yes most good bug tracking software integrates seamlessly with Jira.
In fact, many bug tracking software solutions are purpose-built to integrate with popular project management tools like Jira. This seamless integration can save your team a lot of time and hassle, by eliminating the need to manually transfer data between platforms.
What’s more, some bug tracking software solutions offer features that complement Jira’s functionality – such as comprehensive reporting capabilities or built-in workflow automation. So if you’re looking for a one-stop solution that covers both bug tracking and project management, then investing in a tool that integrates with Jira is definitely worth considering.
Of course, not all businesses use Jira – so it’s important to choose a bug tracking solution that offers the flexibility to integrate with the tools you are already using. Luckily, most leading solutions will offer a range of integration options, so you should be able to find one that meets your needs.
What Features Should I Look for in Bug Tracking Software?
When it comes to choosing bug tracking software, there are a few key features you should look out for:
- Ease of use: The best bug tracking software is easy to set up and use, so your team can start using it straight away without any training. It should also be intuitive and user-friendly, so everyone on your team can quickly get to grips with how it works.
- Flexibility: As we mentioned above, it’s important to choose a bug tracking solution that can be easily customized to fit your specific needs. Look for a tool that offers a range of flexible features, so you can tailor it to the way your team works best.
- Scalability: As your business grows, you’ll need bug tracking software that can scale up to meet your changing needs. Look for a solution that offers scalable pricing, so you only pay for the features you need – and nothing more.
- Comprehensive reporting: Bug tracking software should make it easy to generate reports on your team’s progress, so you can identify any areas that need improvement. Look for a tool that offers customizable report templates, so you can get the information you need quickly and easily.
- Robust security: It’s important to choose a bug tracking solution that offers robust security, to protect your data from unauthorized access. Look for a tool that offers features like role-based permissions and data encryption, so you can be sure your data is safe.
What Causes Software Bugs?
There are many reasons why software bugs occur. The most common cause is human error, which can include mistakes made during the coding process, incorrect assumptions made about how the code will work, or simply forgetting to include a crucial piece of code. Other causes of software bugs include hardware errors, compiler errors, and even cosmic rays!
Why Do You Need Bug Tracking Software?
If you're working on a large software project with multiple developers, bug tracking software is essential. It allows developers to communicate with each other about the status of the project and helps ensure that all bugs are fixed in a timely manner. Bug tracking software can also be used to track customer support issues.
